From platform access to contact information.
For qualified institutional research purchasers.
Not intended for personal or consumer use.
Clear terms should be easy to review.
Each policy area is separated into a focused chapter with readable type, concise headings and a persistent page index.
Review all termsPlatform scope
Overview
Pathway operates this website as a restricted Business-to-Business (B2B) research supply platform. All products and services are intended strictly for qualified research institutions, laboratories and professional investigators.
Access is limited to professional or institutional research purchasers. By using this website or engaging with our services, you acknowledge that you are acting in a research capacity and not as a consumer.
All products are sold strictly for Research Use Only (RUO) and are not intended for personal, household, recreational or consumer use.
This Privacy Policy describes how we collect, use and disclose information when you interact with our research supply platform. If policies conflict, this Privacy Policy governs only data collection and privacy practices.
Data
Information we collect
We collect personal information necessary to operate a B2B research supply platform, including:
- Contact information: name, email, phone and billing or shipping address
- Payment and transaction details processed via third-party providers
- Account credentials and preferences
- Order and transaction history
- Communication records and support correspondence
- Device and usage data, including IP address and browser type
“Personal information” refers only to data that can identify or reasonably be linked to a professional or institutional user.
Sources
How we collect information
- Directly from you when you register, place orders or contact us
- Automatically through cookies and similar technologies
- Through payment processors, logistics partners and analytics providers
- From authorized third-party integrations where permitted by law
Operations
How we use information
We use information strictly for research platform operations and B2B service delivery, including:
- Processing and fulfilling research supply orders
- Managing accounts and institutional relationships
- Providing order updates and support
- Ensuring platform security and fraud prevention
- Complying with legal and regulatory obligations
References to “recommendations” or “personalization” relate solely to platform functionality for research procurement, not consumer marketing.
Disclosure
Sharing and disclosure
We may share information only as necessary to operate the research supply platform, including with:
- Payment processors
- Fulfillment and logistics providers
- IT and hosting service providers
- Analytics and security providers
- Affiliates for operational support
- Legal authorities when required by law
We do not sell personal information for consumer marketing purposes.
Research standard
Research Use Only and platform status
All products sold through this platform are strictly intended for laboratory and scientific research use only.
By using this platform, you confirm that:
- You are a qualified research professional or institutional buyer
- Products will not be used for personal, household or recreational purposes
- You understand and accept RUO restrictions
This platform does not operate as a consumer retail service.
Protection
Data security and retention
We implement reasonable safeguards to protect personal information. We retain data only as long as necessary to:
- Operate the research supply platform
- Fulfill regulatory or legal obligations
- Resolve disputes and enforce agreements
Your choices
User rights and choices
Depending on jurisdiction, institutional users may request:
- Access to personal data
- Correction of inaccuracies
- Deletion of records
- Restriction of processing where applicable
Verification may be required for all requests.
External services
Third-party services
Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices of external providers.
Jurisdictions
International data transfers
Information may be processed outside your jurisdiction. Where required, appropriate safeguards such as contractual protections are used.
Age restrictions
Children's data
This platform is not intended for individuals under the legal age of majority. We do not knowingly collect data from minors.
Updates
Changes to this policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
Questions
Contact information
Pathway11816 Inwood Rd, Ste 77707
Dallas, TX 75244, United States